TSS Quality Policy

"It is the quality policy of Technical Safety Services to maintain a Quality Management System in conformance to ISO 17025 and ISO 9001."

Technical Safety Services is committed to providing quality field testing and certification services by exceeding the defined needs and expectations of our customers. This includes building relationships with both the customer and vendor that will improve quality in areas of controlled environment testing and certification services.

TSS has further implemented the quality system by developing internal standard operation procedures [SOPs] that describe every aspect of the business from scheduling to data collection to QC and billing. These SOPs are compliant with the national and international standards that govern certification, controlled environment performance testing, and calibration. TSS is committed to keeping current with these standards and revising the SOPs as the industry changes.

Every employee is responsible for the operation and maintenance of the quality system by taking part in the following:

• Initiate action to prevent the occurrence of product, process, and quality system nonconformity
• Identify and record any product, process, or quality system problems
• Initiate recommendations or provide solutions through designated channels
• Seek continuous improvements in quality

We maintain all training, calibration, warehousing, and testing records in accordance with ISO guidelines and welcome regular audits from our clients.

Testing and Certification Standards

All testing is performed by highly trained professionals in accordance with established TSS SOPs. These SOPs are compliant and updated to remain current with federal and international guidelines for Current Good Manufacturing Practices and Quality systems, ISO, IEST, ANSI, NSF, ASHRAE, and OSHA standards as well as CFR 210 & 211 & the USP 1116.

Test Equipment Calibration

Reliable testing and certification results are critical in a controlled environment and depend on accurate readings from the test equipment. TSS adheres to strict equipment calibration requirements from ANSI/NCSL Z540-1-1994 and ISO guide 25. Calibration records are kept in accordance with federal and international guidelines in both paper and electronic form and are NIST traceable. This program is operated and maintained by the Calibration Engineer.

Our innovation, flexibility, precision, and ability to listen to our clients are the qualities that distinguish TSS from other service companies.